I use these drives for an offsite backups. I purchased four of these 5 TB Seagate Backup Plus Portable drives with the intention of replacing four 3 TB My Book drives that were almost 9 years old.

I'll be going back to the WD My Book drives instead.

I ended up returning them as defective to Newegg for a refund. Maybe I just got a bad set of drives, but they were all defective. Overall Review: I am extremely disappointed in these drives. Some wouldn't mount on a Windows 10 laptop. Please request to speak with a Seagate expert by phone or email with the link below, so we can further investigate and explore the available options:Ĭons: The ones that did work were extremely slow.ĭidn't work with system running Ubuntu 20.04.

If you were not able to find a resolution with the troubleshooting steps listed above, we’d like the opportunity to carefully review your concerns and work towards a resolve for you. Please follow the troubleshooting steps in the link below: There can be situations where the problem is related to other things which can affect the drive. Performing these steps can rule out a problem with the drive itself. Try connecting the drive to another computer to see how it reacts. Verify if the drive detects within Disk Management (on PC) or Disk Utility (on Mac). You may also try using a different cable as it maybe an issue with the cable. Try connecting the drive to another port on the computer and ensure it’s connected to a port directly (not in a hub, router, or docking station)? Even if a drive used to work in a hub, router, or docking station, problems can develop later. In your situation, we would suggest the following: We’re certainly sorry you’ve encountered this circumstance, however, we’re hoping to lend a helping hand and offer some assistance which may resolve the issue. From what we understand, your drive failed within three months of use.

We regret to hear about your experience with the Seagate Backup Plus Portable HDD. Windows 7 or higher, or Mac OS X 10.11 or higher operating system1,2Īvailable SuperSpeed USB 3.0 port (required for USB 3.0 transfer speeds or backwards compatible with USB 2.0 ports at USB 2.0 transfer speedsĢ Compatibility may vary depending on user's hardware configuration and operating system.Ģ-month membership Adobe Creative Cloud Photography planĪdditional Information Date First Available Works with Windows and Mac without the need to reformat.Ģ-month Adobe Creative Cloud Photography plan. Powered by USB connection - offers customized backup and folder mirroring.ĭrop files into the designated folder for automatic file synchronization. Textured metal finish fits in with modern lifestyle elements. Learn more about the Seagate STHP4000400 Best Seller Ranking

4tb backup plus portable drive usb 3.0